Your Rights as a Patient

  • New patients will be offered a new patient health check within six months of registering with the practice.
  • Patients will not be removed from the list without first receiving a warning, and a reason will be given for this.
  • You have a right to choose a GP within the practice either for one appointment or generally, but this may mean you will have to wait longer for an appointment. Also, the GP may refuse to see you if there are reasonable grounds, or you could be asked to see another GP if you are requesting a particular service which is provided by another clinician within the practice.
  • You have a right to an appointment, regardless of whether or not you have been seen within the last 3 years (12 months if over 75).


Your Responsibilities as a Patient

  • To treat all staff with respect.
  • To keep appointments or to let us know in good time if you are not able to attend, in order for the appointment to be offered to another patient.
  • To tell us immediately if you change your address or telephone number.
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